What is Typewise?
Typewise is a revolutionary AI Communication Assistant designed to maximize efficiency and streamline communication in customer service and sales teams. Its prime goal is to drive cost savings, reduce response and resolution times, and significantly heighten customer satisfaction.
The AI-powered tool employs advanced features such as text prediction and magic reply to autocomplete entire sentences and paragraphs in real time and auto-generate email and chat responses based on context. It also boasts an autocorrect and grammar check feature for instant correction of typographical errors and grammatical mistakes.
A unique aspect of Typewise is its custom AI language model that adapts to your specific communication style, tone of voice, vocabulary, and more. It's like having a personal communication assistant who knows exactly how you speak and write, further personalizing and enhancing your customer interactions.
How to Use Typewise: Step-by-Step Guide to Accessing the Tool
The use of Typewise is wonderfully straightforward. It's browser-based plugin integrates seamlessly with your Customer Relationship Management (CRM) system, making setup instantaneous with zero development effort necessary. This compatibility extends to a variety of CRM systems, including well-known platforms like Salesforce.
- Book a demo through the Typewise website. There is no commitment, and it can be scheduled at any day of the week.
- Once confirmed, you’ll receive further details to access the demo of the Typewise AI Communication Assistant.
- Test out features during the demo, such as text prediction, magic reply, autocorrect, grammar check, and other features to see how it can fit into your workflow.
Typewise Use Cases
Typewise is trusted by many in optimizing their sales and customer service operations. By gaining 20-30% efficiency, businesses have managed to save 10-20 hours per employee monthly which translates to approximately $5,000 saved annually per employee. The return on investment, on average, is three to four times.
The magic of Typewise lies in its adaptability for multiple use cases. For customer service teams, this tool can expedite the process of handling customer inquiries and troubleshooting, thereby improving issue resolution times. Sales teams can use Typewise to reach out to leads quickly, using the AI-assisted language model to personalize each interaction resulting in higher lead conversion rates.
Quality control teams benefit from Typewise’s analytics. Teams can use the dashboard to track key quality and performance metrics, ensuring continuous improvement in customer communications. With its support for 40+ languages, Typewise can enhance communication efforts across diverse geographies.
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