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Level AI

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Level AI offers artificial intelligence solutions for call centers to streamline operations, enhance customer experience, and improve efficiency.

Why choose Level AI over Other AI?

  • Prices start at and go up to / none

  • Ai tool for:

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Features Level AI

  • Superpowers for Contact Center

    Augments agent and QA team performance improving contact center intelligence.

  • Trusted by Leaders

    Trusted by global customer service leaders enhancing reliability and credibility.

  • Coverage and Quality of Feedback

    Provides comprehensive feedback coverage to agents from 1% to 100%, boosting performance.

  • Real-time Conversation Monitoring and Assist

    Enables deep conversation understanding with real-time monitoring integrated with enterprise.

  • Real-time Knowledge Support

    Equips agents with instant answers from enterprise resources, improving customer service.

  • Customizable Scorecards with AI Analytics

    Allows review, scoring and analysis of agent performance using AI, improving QA process.

  • Multiple Integrations

    Seamless integration with enterprise apps making the solution more adaptable and convenient.

  • Compliance

    Compliant with GDPR, HIPAA, SOC 2, PCI, and ISO 27001, ensuring high data security.

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