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Features AI Chatbot
Conversational Intelligence
This feature empowers users to have human-like conversations, improving customer engagement by providing context-aware interactions.
Reports & Analytics
Enables tracking and analysis of customer interactions to enhance support services by knowing what works and what needs improvement.
Agent Assist
Provides agents with intelligent tools to boost efficiency and productivity, aiding in delivering exceptional customer service.
Integrations
Facilitates incorporation of conversation automation features into existing platforms, providing seamless service experiences.
Security
Ensures user and interaction data are protected and confidential, building trust with customers.
AI-Driven Automation
Automates support for round-the-clock assistance, enhancing the customer experience and reducing response times.
Voice Automation Support
Revolutionizes customer service by automating voice support, enabling personalized interactions and efficient problem resolution.
Contextual Free-Flowing Conversations
Generative AI empowers the creation of natural, seamless conversations, thus improving customer experience and engagement.